Privacy Policy.

1. About Us

Home Light Up
New Jersey, USA
📞 (201) 687-9020 — Calls
📱 (908) 230-2368 — Text
✉ contact@homelightup.com
🌐 www.homelightup.com

2. What Information We Collect

When you contact us, request a quote, or use our services, we may collect the following information:

• Your name, phone number, and email address
• Your home address and property information
• Photos of your property submitted for quoting purposes
• Service history, preferences, and notes from previous installations
• Payment information (processed securely through third-party payment processors)
• Communications between you and Home Light Up via text, email, or phone

3. How We Use Your Information

We use the information we collect to:

• Provide holiday lighting installation, maintenance, takedown, and storage services
• Send appointment reminders, job confirmations, invoices, and service updates
• Respond to your inquiries and provide customer support
• Send promotional messages about upcoming seasons, discounts, or special offers
• Manage your account and service history
• Improve our services and operations

4. Text Message Communications

By providing your phone number and consenting to receive text messages from Home Light Up, you agree to receive SMS messages including:

• Appointment reminders and scheduling confirmations
• Job status updates and technician arrival notifications
• Invoice and payment notifications
• Seasonal promotions and booking reminders
• Responses to your inquiries

Message frequency varies. Standard message and data rates may apply.

To opt out: Reply STOP to any text message to unsubscribe from further messages. You can also email contact@homelightup.com or call (201) 687-9020 to opt out.

For help: Reply HELP to any text message or contact us at contact@homelightup.com.

5. How We Store and Protect Your Data

We take the security of your information seriously. We use industry-standard safeguards including:

• Secure, password-protected systems for storing client information
• Restricted access — only authorized team members can access your data
• Third-party software with their own security protocols (including Jobber, our field service management platform)
• Secure payment processing — we do not store credit card numbers

Your data is retained for as long as necessary to provide our services and comply with applicable laws.

6. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We use trusted third-party tools including Jobber (field service management), Formspree (contact form processing), and payment processors. These providers have their own privacy policies and handle your data securely.
• Legal requirements: We may disclose information if required by law or to protect the rights, safety, or property of Home Light Up or others.

We will never share your information with unrelated third parties for marketing purposes.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Opt out of text messages by replying STOP

To exercise any of these rights, contact us at contact@homelightup.com or call (201) 687-9020. We will respond within a reasonable timeframe.

8. Cookies

Our website (homelightup.com) is a static site and does not use cookies or tracking technologies beyond standard web hosting logs. We do not use advertising trackers or third-party analytics on our site.

9. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this privacy policy or how we handle your information, please contact us:

Home Light Up
📞 (201) 687-9020
📱 (908) 230-2368
✉ contact@homelightup.com
🌐 www.homelightup.com